BEFORE YOU BUY
Will an eSIM work
on your phone?
Find your model, then check its purchase region and carrier lock. All three matter.
Find your phone
A starting point for selected Apple, Samsung and Google phones.
Look for Add eSIM in your phone’s mobile network settings.
Your phone must also be carrier-unlocked.
Apple
Manufacturer guide- iPhone XS
- iPhone XS Max
- iPhone XR
- iPhone 11
- iPhone 11 Pro
- iPhone 11 Pro Max
- iPhone SE (2nd generation)
- iPhone SE (3rd generation)
- iPhone 12
- iPhone 12 mini
- iPhone 12 Pro
- iPhone 12 Pro Max
- iPhone 13
- iPhone 13 mini
- iPhone 13 Pro
- iPhone 13 Pro Max
- iPhone 14
- iPhone 14 Plus
- iPhone 14 Pro
- iPhone 14 Pro Max
- iPhone 15
- iPhone 15 Plus
- iPhone 15 Pro
- iPhone 15 Pro Max
- iPhone 16
- iPhone 16 Plus
- iPhone 16 Pro
- iPhone 16 Pro Max
- iPhone 16e
- iPhone 17
- iPhone 17 Pro
- iPhone 17 Pro Max
- iPhone 17e
- iPhone Air
- iPhone 18 Pro
- iPhone 18 Pro Max
Check your exact device
The same model name can have different SIM support depending on where it was sold.
- iPhone
- Settings → Cellular or Mobile Service → Add eSIM. Models sold in China mainland, Hong Kong and Macao can differ.
- Samsung Galaxy
- Settings → Connections → SIM manager → Add eSIM. Confirm the model number and regional specifications with Samsung.
- Google Pixel
- Settings → Network & internet → SIMs. Look for an option to add or set up an eSIM.
Menu names vary with software. An EID is a useful sign of eSIM hardware; it does not prove that the phone is unlocked or that a specific plan will work.
Check the carrier lock
On iPhone: Settings → General → About → Carrier Lock should say “No SIM restrictions”.
On Android: ask the carrier that supplied your phone whether it is unlocked for another provider’s eSIM.
Buying a travel plan does not unlock a phone. Only the original carrier can help with its lock requirements.
Not sure about your model?
Send your model name and country of purchase through Help. Please leave out your IMEI, EID and activation code.